Returns & Exchanges
At FlavCity, we want you to look and feel your best in our premium apparel; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe upgrade is seamless and stress-free from start to finish.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Package Your Items
Place the original items, including all tags and packaging, into the box or mailer to ensure they are protected during transit.
Drop Off and Track
Hand your package to the designated carrier; you will receive a notification and your refund or exchange confirmation once our warehouse processes the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing