Returns & Exchanges

At FlavCity, we want you to look and feel your best in our premium apparel; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe upgrade is seamless and stress-free from start to finish.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

3

Package Your Items

Place the original items, including all tags and packaging, into the box or mailer to ensure they are protected during transit.

4

Drop Off and Track

Hand your package to the designated carrier; you will receive a notification and your refund or exchange confirmation once our warehouse processes the return.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing